How To Unify Marketing And Sales Efforts With A CRM
A Customer Relationship Management (CRM) platform is the key to unlocking your company’s potential. That is because, with a cloud-based CRMS, you get access to customer data in real-time and you can track and manage all of your customers from one central database. The integration of advanced technologies such as Big Data analytics, Machine Learning…
5 Ways A Support Ticket Software Can Benefit Your Customer Support Team
If you’ve got a customer support team that caters to your clients, then you’ve probably heard of support ticket software. However, in case you’re not sure what we’re talking about, here’s a brief rundown. Helpdesk ticket systems handle individual customer support cases. Each time a customer submits a new issue/case, the system creates a ticket…
11 best CRM software for small businesses (startups) in 2022 and beyond
Running a small business is no easy task. You’ll face many pitfalls on the way, like client attrition, sales slump, fierce competition, market volatility, etc. Despite the challenges, you need to drive revenue, sustain healthy relationships, and grow your small business. Most of the challenges are fixable; all you need to do is pause…
