Hiring the best talent is one of the toughest and time-taking challenges that an organization has to do periodically. Due to the ease of applying for vacancies, there has been an increase in the size of the candidate pool ( especially for remote working ), making it harder for hiring teams to process the applicants…
An unproductive team equals disgruntled customers – it is as simple as that. In most cases, customers are already agitated when reaching out to customer support, and it is up to your team to change their minds about the company and finish the conversation in good spirits. A single Tweet about exceptional interaction with customer…
In 2020 e-mail marketing is still an important part of any successful business strategy. At this moment, there are 3.9 billion people that are active e-mail users. It is an enormous number of potential customers. Of course, the real power is in the segmentation of e-mail users that are interested in what you have to…
Nowadays, there is a growing remote working trend that cuts across various industries. It requires companies to manage projects with contributors in different geographical regions while keeping them connected, informed, and working towards common goals. Handling a remote working team can be a complicated task. Luckily, the market offers an impressive number of remote team…
It’s 2020 and the coronavirus pandemic is making it more difficult for businesses in all industries to stay afloat. However, in these trying times, you may have an idea that could make a difference for the world and your bank account and you’ve decided to start a new business. If you have a solid business…
Business phone systems give entrepreneurs the chance to communicate and connect with their customers or clients through texts, videos, or calls. It, therefore, offers you great flexibility thanks to the unified communication option. It would be best to determine what unified communication system (UCaaS) you need based on where you want the equipment hosted. There…
Gone are the days when remote working used to be unconventional. With the advent of technology, now more and more businesses are allowing their employees to work remotely. In fact, in the current ongoing crisis, most businesses have voluntarily or mandatorily allowed their employees to work remotely. And considering the benefits of remote working, 57%…
You know that price and product quality is not enough to win customer loyalty today. Their positive experience at all levels of the sales funnel is what matters: 86% of buyers are ready to pay more for it. And, as you know, customer experience is overly dependent on how your brand communicates with them at…
Amidst the coronavirus pandemic, luxury brands and the fashion industry are on standby. The sales of luxury brands could decline $450 billion to $600 billion worldwide in comparison with last year. The health and economic crisis has proven to have a long-term impact on the consumer purchase behavior that has the capacity to completely rewrite…
There’s no hiding that video marketing has grown significantly throughout the years. We see it on every platform we visit nowadays— websites, search results, and even our social media feed. When we search for something on Google, there’s a high probability that the results are accompanied by a video. It goes the same for social…