How to Provide Exceptional Customer Service: A Quick Guide
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In the contemporary business world, Caveat Venditor – “let the seller beware” is the guiding principle. Customers’ needs and preferences are treated with utmost importance. If you want to build a strong and long-term customer relationship with your buyers, customer service is the key. But what is the best way to offer customer service?…
How To Make Money As A Freelance Writer In 2021
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The COVID-19 that hit the world at the beginning of 2020 changed everything. Millions and millions of people ended up without a job, and thousands and thousands of businesses haven’t survived through the global pandemic. We have witnessed a very unlucky period for everyone, and startups and freelancers aren’t an exception. However, some freelancers…
Enhancing Small Businesses: Know More About the BYOD Security Tips
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Introduction To go ahead in the competitive race, every company needs its potent employees. Paying more attention to improve their workability will give bright results. Moreover, it works as a strong source to differentiate yourself from others. But small businesses find difficulties in satisfying the asset requirements of the employees. That’s why BYOD came…
5 Most Important API Designing Principles to Keep Customers Coming Back
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While starting any new web project, we can easily get lost in the hype and confusion of our technological decisions — which dependency injection framework will work best, which database to use, and which programming language will be superior. In the end, we lose focus from our aim, i.e., “developing a robust application that…
How Can Mobile Apps Provide Value to Your Customers
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The use of a mobile app can be the first sign of a lucrative relationship with a customer and should therefore offer them a noticeable added value. The smartphone has become the preferred Internet access channel. Only in 2020 people spend around 200 minutes a day with their smartphones. Thus, the value of mobile…
Top 10+ Marketing Automation Software of 2021 and Beyond
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In this modern era of marketing, we all have come across the word marketing automation for sure. It has quickly revolutionised the way, promoting a product and customer retention strategies works. Undoubtedly, it has swooped in as one of the most useful tools. But, while selecting one for your business, you must understand how…
A Comparative Analysis of Top 11 Popular CMS Platforms 2022
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A Website is the mirror image of your brand and business outlook. It matters how efficiently you project all information about your services to target your audience. Besides, a shortage of content management in website development may create hurdles in boosting your business reach. So, why not hire CMS developers to manage your content…
11 ways to convert blog readers into customers
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Introduction Imagine this – You’ve spent days researching for suitable keywords and wrote an awesome blog. You’ve done everything to make them rank, including praying to search engine gods like Google and Bing to smile at you. It’s been more than 2 months since you wrote that blog. It ranks in the first…
How to Use Email Marketing to Improve Customer Experience
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In digital marketing, one of the oldest forms of communication is email. For one allows you to connect with your customers on a personal level. Second, email enables you to share exclusive content with your buyers. Despite the rise of social media marketing and cybersecurity concerns, email marketing is dead. Sure, about 76% of…
5 Ways A Support Ticket Software Can Benefit Your Customer Support Team
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If you’ve got a customer support team that caters to your clients, then you’ve probably heard of support ticket software. However, in case you’re not sure what we’re talking about, here’s a brief rundown. Helpdesk ticket systems handle individual customer support cases. Each time a customer submits a new issue/case, the system creates a…
