With the constantly changing and rapid development of the IT industry it is getting more difficult for the other industries to maintain a stable and up-to-date IT infrastructure. The decision to outsource your IT processes to an external but local IT support company can provide many benefits to a company and make business more efficient and effective, especially for the companies which are growing their business and trying to keep track with the global business development.
# Offshore vs local outsource IT in terms of savings
Many companies decide to hire offshore companies. If the company, to save money, hesitate between choosing a local or offshore IT provider, the Offshore IT provider’s hourly rates may be cheaper initially and in the short term, but since these services are usually remote, often can end up costing more than a company had counted. Local IT support and IT services save more money and downtime in the long run. In that way, the company can avoid unnecessary payroll, invoicing, and even tax costs
# Reduction in the employment of internal staff
Hiring internal IT staff can be an expensive and not always effective investment for the company’s business, especially in cases where you don’t need them every day, but only during certain periods or specific projects. In such cases, having a full-time IT worker is not a cost-effective decision. This is where IT support outsourcing comes into play.
An IT partner can provide a highly qualified expert working on the company’s IT infrastructure exactly when that is needed.
# Personalized service
Each company has different specificities in its IT infrastructure that are required for internal adaptation. Working with a local company can bring a personal approach to the company’s specific needs and optimize their business processes.
They can see first-hand how business works and what might appear as a challenge, including those that the company may not even recognize, such as outdated technology or inefficient hardware.
# On-site IT support
Hiring a local IT provider means you can also get specific on-site support whenever is needed. Many advanced IT problems cannot be solved remotely. Also, Certain IT issues may require personal assistance. Choosing a local IT support means the ability to have an IT technician on-site
# Advantages of Outsourced IT for growing businesses
With the current world situation, technology is changing every day, which is related to the increase of importance of communication strategies, but also in increase of cyber security attacks. The protection of the company’s business is becoming more complicated than ever before. That’s why outsourcing IT services will allow your business to focus on increasing results instead of worrying about how to keep up with all these changes in technology. IT professionals are always on top of the latest technology, which can be a huge advantage for growing businesses that want to stay competitive.
# 24/7 monitoring
IT service provide the companies with a 24/7 monitoring server as a service – that includes all the devices installed. Thanks to the monitoring tools IT local provider can react quickly if anything crashes or needs fixing.
Storing data in the cloud guarantees that it is always available, even if the equipment is damaged. Cloud-based services allow a quick recovery even in a situation of natural disasters or power outages.
This is one of the main advantages of local IT service providers, which the company can rely on to protect its business processes.
# Better brand reputation and customer service
Outsourcing IT services can maintain a high level of customer service. When some technical problem occurs in a company, it automatically can affect customers, who will not always understand the malfunctioning of the system. By outsourcing your own technology needs, you can avoid these problems entirely, for example by using a third-party provider to host the website or managing email accounts. It has been shown that companies that use these services have seen an increase in revenue and benefits in marketing and customer care over time, which indicates also greater customer satisfaction.
# Time efficiency
With outsourcing a local IT service company can gain an increase in time efficiency. There will be more time to focus on core tasks instead of taking care of all the daily tasks associated with running a business, such as managing email accounts, maintaining networks, and updating software programs on computers and other devices that employees use every day. Employees will be able to achieve more with less effort on their part, which means more time spent working on new projects or new business goals.
Regardless of the need, size or budget, you can find that outsourcing IT Services can be a great answer for your business.
Starting from cost savings, improved quality and experience, access to more resources, and suggesting the best solutions for further business processes, outsourcing can help to improve productivity, and efficiency and boost the company’s overall business.
Andrej Fedek is a digital marketer. He recently started his own blog about digital marketing called InterCool Studio. His passion is to help startups grow and thrive in a competitive environment.